Refund Policy

We want you to be satisfied with your purchase from IYKEZION ELECTRONICS. This policy outlines the conditions under which refunds or replacements may be provided.

Eligibility for Refunds

Refunds or replacements are considered for items that arrive damaged, defective, or significantly different from what was ordered. Requests must be made within 7 days of delivery, accompanied by proof of purchase and, where possible, photos of the issue.

Non-Refundable Situations

Change-of-mind returns, items damaged through misuse, and products without their original packaging are generally not eligible for a refund.

How to Request a Refund

Contact us on WhatsApp or by email with your order details and a description of the issue. Our team will review your request and respond within 2–3 business days.

Processing Time

Approved refunds are processed back to the original payment account within 5–10 business days.